Terms and Condition

Welcome to Mehtab Jewellers
These Terms and Conditions ("Terms") govern your access to and use of the website, mehtabjewellers.com ("Website"), and all services provided by Mehtab Jewellers ("we," "us," "our"). By accessing or using the Website, you agree to comply with and be bound by these Terms.

1.1 Product Orders

All products on our website are made to order. As a result, delivery times may vary based on customer expectations and product complexity. Typically, we dispatch within 3 to 5 working days. Natural gemstones may vary in color and shades, and we will update you with images and details before starting the custom pieces.

1.2 Pricing and Payment

The prices listed for products on our website are in [insert currency] and are exclusive of any applicable taxes and shipping fees. Payment must be made in full at the time of purchase through our secure payment methods.

1.3 Shipping and Delivery

We ship all orders via FedEx. You will be provided with a tracking ID for your shipment. We do not charge additional shipping fees for extra items included in the same order.

1.4 Returns and Exchanges

Please refer to our Return & Exchange Policy for information regarding returns and exchanges.

1.5 Customer Care

If you encounter any issues with your order, please contact us at [insert contact email] within 7 days of receiving your package.

1.6 Limitation of Liability

Mehtab Jewellers will not be held liable for any damages arising from the use of our products or services, except where required by law.

1.7 Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and you are encouraged to review the Terms periodically.

1.8 Governing Law

These Terms are governed by and construed in accordance with the laws of [insert jurisdiction].